Returns & Exchanges

How It Works

Have a return? Click here

 

Is it easy to return or exchange items?

Of course! We live to make your life easier. Once your return or exchange has been authorized, you will receive simple step-by-step instructions and a prepaid shipping label via email. Free return shipping is offered for U.S. orders only. International orders are not returnable at the current time. 

How soon will I get my refund?

We aim to process quickly. Once your return items are received by NIFVAN, a refund is typically issued in about 10 business days.

What items are returnable / exchangeable?

We will gladly accept items purchased in the last 30 days that are not worn, washed, altered, or dyed. Please note that there are no partial returns or exchanges on sets and kits.